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Adam, Leeds

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I’m not an advocate of FaceBook nor blowing smoke up a-holes but I feel compelled to post a comment on the Revolution Porsche wall given my first experience of the new outfit yesterday. I took my C4S in with suspected radiator malfunction (usual script given the level of exposure at the front….) and from the outset knew I’d made the right decision to steer clear of Leeds Porsche (JCT). I’ve grown cynical in my old age but genuinely walked (or drove…) away yesterday with an overwhelming feeling of satisfaction.

I can’t recommend these guys enough. Rather than ramble on, I’ve summarised what I think differentiates Revolution Porsche:

Expertise – Scott and Gareth: are there any Porsche issues that these two can’t resolve? I genuinely don’t believe so. They’re lifers and their depth and breadth of knowledge is second to none. They are the “Torvill and Dean” of the independent Porsche community (Scott is taller so he gets to be Dean, sorry Gareth).
Understanding – you’re able to converse with each Technician on your specific problem(s) and develop an understanding of what’s gone wrong and the resolution options
Integrity – they proactively offer safe & viable workarounds to save you money; this is unheard of at dealerships given their need to pay massive overheads. I left with a new coolant header tank cap and a £85 bill as opposed to the initial quote of £900 for a complete radiator replacement. JCT would have no doubt replaced the lot irrespective and hit me with a bill nearing 2k.
Customer Service – transparent and honest leadership from Russ with a genuine desire to leave you feeling 100% satisfied
Competitive – the labour rate is exceptionally competitive particularly when you appreciate the level of expertise

Porsche owners and enthusiasts – get involved! I absolutely guarantee that you won’t be disappointed. The journey has just begun for Revolution Porsche, watch this space…..

Adam 16/02/12