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An Independent Customer Survey and Report

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Back in July 2013, Revolution Porsche Specialists were approached by Bradford University who wanted to assign an International Marketing student to undertake an independent review of our marketing and customer service strategies and to carry out a feedback survey (that was purely anonymous) on customers who had visited in the previous couple of months or so.

Today we have received the results and I have to say I am proud to share them with you all. We work extremely hard to run a small business in very difficult times and it’s only when we hear back from customers that we can fully appreciate what the perception of Revolution Porsche Specialists is.

Below you will find links to the survey and the report/review that was produced by the student.

I would like to thank Bradford University School of Management for their work and efforts and for choosing us to work with also, thank you so much to all the customers who gave up their valuable time to complete the survey. We do take on board any feedback and will always strive to improve on what we do (where finances allow us – SORRY, no Porsche courtesy car as yet!)

Click the below links to open up the results/report

Summary Responses

Report for Revolution Porsche