David, Crewe

Hi Russ,

Thank you for looking after my car. The fuel economy was up to the 30s on the way back and the felt felt more powerful (not sure if that was physiological!) the biggest change was the tiptronic, it felt much more active, selecting gears to suit the driving conditions which it has never done since I have had it.

I really appreciated talking through the issues with your team and being able to have a proper look.

Thanks again and I will give you a call when it needs a service in the summer. Although I do keep thinking about the ceramic IMS bearing….

Best regards

David – Crewe – 20/02/13